FAQ

1. Contact Us

Contact us and let us know a little bit about yourself, your pet(s) and what type(s) of service you are looking for. We return all calls, texts and emails in less than 24 business hours. *Please note: We host dogs in the small-medium sized breeds and often have multiple dogs staying with us.

2. Meet & Greet

For the safety and comfort of all parties involved, we do prefer to host a meet and greet prior to booking any new clients. Not only is this a great opportunity to meet your pet's potential care taker, but it also helps put a face to our company, answer any questions or concerns you may have, and make sure that we are all comfortable with one another and can meet each other's expectations and needs.

1. Meet & Greet takes place in our home.
2. Meet & Greet is by appointment only.
3. Please bring your dog(s) and current vaccination records.
   

Our Meet & Greet will take 45min - 1 hour. We take time to discuss any and all important information specific to your pet including medical history, habits, and personality quirks. Your dog will be introduced to our resident dog, Kepa, to make sure they will be compatible during your dog's visit.

3. Book Services

All new clients are required to fill out our Pet Sitting Agreement & Intake Forms. These will be sent to you via email. You and your dog(s) are not entered into the system or put on the schedule until we receive these back filled out.

4. Packing & Drop-off

When packing for your pet's stay with us please be sure to include the following items:

1. Payment in full for the booking invoice. We accept cash, check, or Venmo.
2. Food: Bring your pet's food in either A) ziploc bagged, single-meal servings or B) one large ziploc bag including the measuring/serving scoop!
3. Collar with up-to-date tags.
4. Leash.
5. Treats: (if special dietary restrictions) bring treats labeled with pet's name.
6. Dog's crate/bed/pillow/blanket
7. Medication (if applicable) kept in the prescription bottle and packaged into a ziploc bag with your dog's name and dosage schedule written on it.

All pet arrivals and departures are by appointment only. Please schedule an appointment with me in advance to drop-off or pick-up your dog.

4. Enjoy Updates!

Through text you will receive photos of your pet(s) and text updates on how they are doing.