1. Contact Us
Contact us and let us know a little bit about yourself, your dog(s) and what type(s) of service you are looking for. We prefer texting | (951) 428-1968 | as speaking on the phone can be difficult when the dogs decide to join the conversation.
- Please note: We only host dogs of small-medium sizes. We often have multiple dogs staying with us in our home and can not accommodate dogs that are not dog or human friendly.
- Please familiarize yourself with our Policies & Procedures.
2. Evaluation Day
We require your dog(s) to attend a paid evaluation day prior to booking any new reservations.
- Evaluation Day is by appointment only.
- Evaluation Day can be A) 4 hour daycare, B) 8 hour daycare, or C) 24 hour boarding stay. Please see our Rates page.
- Please provide your dog(s) current vaccination records via picture text or bring with you to Evaluation Day drop off.
- Evaluation Day is for the dog(s) only.
3. Book Services
All new clients will be given an account in our online booking software and are required to fill out all dog, vet, emergency contact and vaccine profiles as well as sign the care agreement.
4. Packing
When packing for your dog's staycation with us please be sure to include the following items:
1. Food (dry kibble):
2. Collar and ID tags with Owner's current, up-to-date contact info.
3. Leash (and harness if used) - please bring a leash with your dog (even if not normally used) in case of emergency or some other need to leave the house.
4. Treats: If your dog has special dietary restrictions or they enjoy treats such as dental sticks, antlers and chews you may bring those items and they will be kept in their personal cubby. If no dietary restrictions they will enjoy our assortment of dog treats here when going down for nap/bed time.
5. Dog's crate: Not necessary to bring as we have extra crates but occasionally on higher traffic times of the year we may request you bring.
6. Dog bed/pillow/blanket: Not necessary to bring as we have extra beds and blankets that your dog(s) is welcome to use. Please keep dog beds to more manageable/appropriate sizes.
7. Medication/Vitamins/Supplements: prescription medication (if applicable) kept in the prescription bottle and packaged into a ziploc bag with your dog's name and dosage schedule written on it. Vitamins and supplements need to be bagged with dosage schedule written the same way.
8. Payment in full for the booking invoice. We accept cash, check, Apple Pay, or Venmo.
9. Special Notes:
1. Food (dry kibble):
- A) ziploc bagged, single-meal servings (preferred method) OR
- B) one large ziploc bag including the measuring/serving scoop!
- Notes: Bags of dry kibble do not need to be labeled with dog’s name as they will be kept in their personal cubby. If providing large ziploc bag and serving scoop please write on the bag the per-meal serving size! (1 scoop, 1 1/2 scoops, etc.)
- A) Canned wet food: please have your dog's name written on the side of each can as well as the serving amount (2 scoops, 1/2 can, etc.).
- B) Homemade food, FreshPet, etc: please provide food in ziploc bagged, single-meal servings. Have your dog's name written on each serving bag or put all servings in to another larger bag and write your dog's name on the outside of that bag.
2. Collar and ID tags with Owner's current, up-to-date contact info.
3. Leash (and harness if used) - please bring a leash with your dog (even if not normally used) in case of emergency or some other need to leave the house.
4. Treats: If your dog has special dietary restrictions or they enjoy treats such as dental sticks, antlers and chews you may bring those items and they will be kept in their personal cubby. If no dietary restrictions they will enjoy our assortment of dog treats here when going down for nap/bed time.
5. Dog's crate: Not necessary to bring as we have extra crates but occasionally on higher traffic times of the year we may request you bring.
6. Dog bed/pillow/blanket: Not necessary to bring as we have extra beds and blankets that your dog(s) is welcome to use. Please keep dog beds to more manageable/appropriate sizes.
7. Medication/Vitamins/Supplements: prescription medication (if applicable) kept in the prescription bottle and packaged into a ziploc bag with your dog's name and dosage schedule written on it. Vitamins and supplements need to be bagged with dosage schedule written the same way.
8. Payment in full for the booking invoice. We accept cash, check, Apple Pay, or Venmo.
9. Special Notes:
- Please keep your packing to the list above (the basics)! Our cubbies are 18"x18"x18" cubed and for guest safety all belongings need to fit inside this space.
- Unless your dog(s) uses a slow feeder bowl we do not need food or water bowls.
- Do not bring an excessive & unnecessary amount of food or large food storage containers.
5. Drop-Off & Dog Arrival
All drop-offs & pick-ups are by appointment only!
Arrival (Drop-off) & Departure (Pick-up) appointment time blocks: 7:30am-10:30am and 3pm-6pm, 7 days a week.
1. Please text (or call) with a 10 minute courtesy heads-up of your arrival.
2. Text us once you've arrived in front of our house. No doorbell or knocking!
3. We will meet you in the driveway to collect your dog(s) and their belongings.
5. All arriving dogs are taken directly from the driveway, through the side yard and into the gated backyard, where they are then taken off leash, allowed time to explore, smell, and go to the bathroom.
6. Once they seem relaxed we start one-on-one introductions with the current guests.
Arrival (Drop-off) & Departure (Pick-up) appointment time blocks: 7:30am-10:30am and 3pm-6pm, 7 days a week.
1. Please text (or call) with a 10 minute courtesy heads-up of your arrival.
2. Text us once you've arrived in front of our house. No doorbell or knocking!
3. We will meet you in the driveway to collect your dog(s) and their belongings.
- Please have dog(s) leashed and try your best to not allow them to urinate/defecate on our front lawn as well as our neighbor's yards.
5. All arriving dogs are taken directly from the driveway, through the side yard and into the gated backyard, where they are then taken off leash, allowed time to explore, smell, and go to the bathroom.
6. Once they seem relaxed we start one-on-one introductions with the current guests.
6. Enjoy Pupdates!
Through text you will receive photos & videos of your dog(s) and texted pupdates on how they are doing.