What pet sitting services do you offer?

We offer Doggy Daycare and Overnight Boarding in our home.

Do you have any size or breed restrictions?

We host dogs in the small-medium sized breeds. All guests are required to be non-aggressive to humans and dogs and tolerant of having other dogs around.

How do I get started with you?

Head on over to our "Contact Us" page where you can find our phone number, email, and social media links. Let us know what service(s) you are interested in, date(s) requested and some more information about you and your pet (size, breed, age, etc.) and we will contact you shortly to set up a Meet & Greet!

Do you provide pet sitting services on holidays?

Yes, we do offer pet sitting on holidays! Holiday rates will be charged on the following dates:
Martin Luther King Jr. (Thu.- Mon.)
President’s Day (Thu.-Mon.)
Memorial Day (Thu.-Mon.)
4th of July (2nd – 5th)
Labor Day (Thu.-Mon.)
Columbus Day (Thu.-Mon.)
​Veterans Day (Thu.-Mon.)
Thanksgiving (Tue.-Sun.)
Christmas and New Years (December 19–January 1).

What should I pack for my dog's stay?

When packing for your pet's stay with us please be sure to include the following items:

1. Payment in full for the booking invoice. We accept cash, check, or Venmo.
2. Food: Bring your pet's food in either A) ziploc bagged, single-meal servings or B) one large ziploc bag including the measuring/serving scoop!
3. Collar with up-to-date tags.
4. Leash.
5. Treats: (if special dietary restrictions) bring treats labeled with pet's name.
6. Dog's crate/bed/pillow/blanket
7. Medication (if applicable) kept in the prescription bottle and packaged into a ziploc bag with your dog's name and dosage schedule written on it.
   

What does it mean that you are insured?

We carry a liability insurance policy that protects from financial loss in the event that we were liable for accidents that occur while caring for our client’s pets. Any responsible, professional business should carry liability insurance. Proof of insurance is on display in our home.

How far in advance can I book pet sitting services?

As soon as you know you will be needing our services, please let us know! We try hard to accommodate the needs of our many clients and do function on a first come, first served basis. 

What forms of payment do you accept?

We accept cash, check, or Venmo.

What is your cancellation policy?

Unfortunately, life does happen and the need for cancellations do occur. Because we do reserve spaces for clients who book in advance and turn away other potential clients, we kindly ask that if you need to cancel for any reason that you please let us know as soon as possible.

• For overnight pet sitting services, cancellations must be made no less than 48 hours in advance to avoid the cancellation fee equal to 50% of the booked service.
• For daily pet sitting services, cancellations must be made no less than 24 hours in advance to avoid the cancellation fee equal to 50% of the booked service. 
• For holiday services, cancellations must be made no less than 24 hours in advance to avoid the cancellation fee equal to 50% of the booked service.

How many employees do you have or are you the only person working with the dogs?

I do not have any employees but because we host dogs in our home my husband and son do interact and help care for the dogs. In the event of an emergency with me or my family I do have a network of professional pet sitters that I would call on for backup as well.

When hosting multiple dogs, how do you keep them from fighting over food and treats?

To prevent food fights I separate every dog in to their own area and feed them their meals. The same applies if they have chews/bones/dental sticks that aren't immediately consumable.

My dogs are free fed and are allowed to eat when they want. Do you allow for this?

I cannot "free feed" here or allow throughout-the-day grazing but if your dog is typically a grazer then I do offer them their food bowl more often throughout the day while they are in their separated area.

My dog is on a special, homemade diet that needs to be refrigerated. Is that going to be a problem?

Absolutely not! I have a mini fridge just for special diets located in the dog room. Please just package the food in the same way as the "How to pack for my pet's stay" instructions.

My dog will not take her medicine unless it is hidden in a hot dog. Will you provide that accommodation?

Absolutely! Please provide the food item (pill pockets, hot dog, peanut butter, etc.) that your dog takes their medication with and it will be administered. Please package medications in the same way as the "How to pack for my pet's stay" instructions.

How often does my dog need to attend Doggie Daycare?

You may bring your dog every day, if you like, but many guests come just a few days a week. Daycare gives dogs with extra energy a place to burn it off and because dogs, by nature, are highly social animals, daycare provides a place for them to socialize and can reduce problem behaviors that can result from being isolated and alone during the work week.

Do I have to commit to a schedule?

Daycare hours are between 6:30am and 7pm, 7 days a week. Half-day daycare is limited to a maximum of 4 hours per day. Last minute reservations are accepted as long as space is available.

Is my dog supervised at all times?

This is my full time profession so I am attending to and entertaining the dogs 95% of the time. I do leave to run quick errands a few times during the week. During the times I can not be actively monitoring the dogs and group activity, I separate them all in to their individual spaces for safety.

How do I know my dog will be safe and is being cared for properly?

Providing a safe, caring, and comfortable home environment for our guests is my top priority. As a pet parent myself, I completely understand how nerve racking it is to trust your pet's care with someone else. While your dog is a guest in our home they are treated exactly like our own pets - family! They are loved, comforted, respected, and kept safe! I send text and picture updates throughout their stay and you are always welcome to contact me to check on them as well.

What will my dog be doing during the day?

Playing, running, romping, wrestling, cuddling, and snoozing! Your dog will love playing with friends, sunbathing by the pool, snoozing on the couch by the warm fireplace and receiving their favorite bedtime treat!

It's my pets' first time boarding, what do I need to bring?

Along with the list above - "What should I pack for my dog's stay?" for first time guests I always suggest that the pet parent may want to sleep in an old t-shirt the night before and bring that as a comfort item for their dog.

What is a Meet & Greet and what happens during it?

For the safety and comfort of all parties involved, we do prefer to host a meet and greet prior to booking any new clients. Not only is this a great opportunity to meet your pet's potential care taker, but it also helps put a face to our company, answer any questions or concerns you may have, and make sure that we are all comfortable with one another and can meet each other's expectations and needs.

1. Meet & Greet takes place in our home.
2. Meet & Greet is by appointment only.
3. Please bring your dog(s) and current vaccination records.
   

Our Meet & Greet will take 45min - 1 hour. We take time to discuss any and all important information specific to your pet including medical history, habits, and personality quirks. Your dog will be introduced to our resident dog, Kepa, to make sure they will be compatible during your dog's visit.

Would you feed my dog during daycare?

If you would like your pet to be fed during daycare you will need to supply the food and tell me their eating schedule. There is no extra cost to feed your pet during daycare.

My pet has special needs. Will this cost extra?

No, administering oral medications and handling special dietary needs will not cost you any extra. Pets with special needs are welcome at daycare and boarding and appropriate accommodations will be made.

Do you offer any discounts?

No, we do not offer any discounts.

Do you host senior dogs?

Yes! All ages are welcome! Older or handicapped pets will be placed in to age appropriate playgroups or if they prefer to relax and sleep they will be placed in their own area within the lounge to do so undisturbed by others.

What if my pet becomes ill while in your care?

We will try in all cases to use your primary veterinarian if your dog should need medical care while saying with us. If your vet is not within close proximity and/or unavailable we will use our vet, Old Town Veterinary Hospital, or one of the major emergency hospitals nearby. You will receive a call in all instances of illness or injury before any treatment is done.